If you enable product title as one of the attributes to be synced on Settings page, then changes on Shopify product title will update Tokopedia’s. However, product title on Tokopedia can no longer be updated if there is already at least 1 transaction happening on Tokopedia. This is a technical…
If you enable product status as one of attributes to be synced on Settings page, then Tokopedia product status will follow Shopify’s: Active product on Shopify will set Tokopedia product as active Draft product on Shopify will set Tokopedia product as inactive However, we might also set your Tokopedia as…
Adding, removing, or updating variants on Tokopedia will not update Shopify’s. In general, we do not recommend this, as this might cause inventory syncing issues. If you have specific use case that requires you to do this, feel free to send us an email at [email protected].
When you add or remove variants on Shopify, Osco will automatically add or remove the variants on Tokopedia. This means product variants on Tokopedia will always mirror Shopify’s.
Firstly, Osco will update products on Tokopedia when there are updates on Shopify. This will happen in real-time. Note that this doesn’t happen in the opposite direction. If you update products on Tokopedia, it won’t update the products on Shopify. Secondly, the updates or syncing will only happen on product…