By default, any inventory changes on Shopify (whether due to new order on Shopify, or manual update on Shopify) will be pushed to Tokopedia. But this might not happen if the products on Tokopedia are under promotion. However, if the issue is not because of products under promotion on Tokopedia,…
Shopify inventory can only be updated for products that are already synced with Tokopedia, as this is how we identify the mapping of products between Shopify and Tokopedia. However, if the issue is not because of unsynced product, send us an email at [email protected] and provide us Tokopedia order ID…
Manually updating inventory on Tokopedia will not update the inventory on Shopify. Shopify inventory will only be adjusted if there is a new order on Tokopedia according to the quantity of the sold products.
Osco will keep the inventory up-to-date between Shopify and Tokopedia in real-time with the following mechanism: Inventory update on Shopify will be pushed to TokopediaAny changes to Shopify inventory will be pushed to Tokopedia. The inventory changes can be triggered either by new order on Shopify, or manual product updates…